Shipping policy
Shipping Policy
Processing Time
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time and Tracking
Most orders are shipped from our overseas warehouse. Estimated delivery time is typically 7–15 calendar days, depending on your location.
If your order contains multiple items, we may split the shipment into separate packages based on weight or product availability. In this case, you will receive multiple tracking numbers.
Estimated Delivery Time by Region
(Calendar days)
United States: 10–15 days
Canada: 10–15 days
Australia & New Zealand: 8–15 days
Europe:
UK, Germany, France, Italy, Spain, Netherlands, Austria, Belgium, Switzerland, Czech Republic, Denmark, Bulgaria, Estonia, Finland, Greece
→ 7–15 days
Japan & South Korea: 7–13 days
Western Europe (other regions): 10–30 days
Rest of the World: 15–40 days
Delivery times may vary due to holidays, customs clearance, or local carrier delays.
Expedited Shipping
We also offer expedited shipping options for customers who prefer faster delivery.
Estimated delivery time for expedited shipping is 4–7 business days, depending on the shipping schedule of carriers such as FedEx, UPS, or DHL.
Import Duties and Taxes
For international orders, import duties, taxes, and customs fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
We recommend checking your local customs policies before placing an order.
Address Accuracy
Please ensure that your shipping address is correct and complete when placing an order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete address information.
Lost or Delayed Packages
Once a package has been handed over to the carrier, delivery times are determined by the shipping provider. If your package is significantly delayed, please contact us and we will assist you in tracking your shipment.
Need Help?
If you have any questions regarding shipping, delivery times, or tracking information, please contact us at:
We aim to respond to all inquiries within 24 hours.